Terms of service

This website is operated by Tanwa Outdoor. Throughout the site, the terms “we”, “us” and “our” refer to Tanwa Outdoor. By accessing our website, using any part of it, or placing an order with us, you agree to be bound by these Terms of Service.

1. Use of our website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website. You must not misuse the website, attempt unauthorised access to any part of it, or interfere with its operation.

2. Product information

We try to ensure that all product descriptions, images and pricing information on our website are accurate. However, minor variations in colour, finish, packaging or specification may occur from time to time.

3. Prices and payment

All prices shown on our website are displayed at the point of sale. Delivery charges, where applicable, are shown at checkout before you complete your order. Payment must be received in full before goods are dispatched.

4. Order acceptance

After you place an order, you will receive an order confirmation email. This does not mean that your order has been accepted. We reserve the right to refuse or cancel orders where necessary, including where a product is unavailable, there is an obvious pricing error, or we reasonably suspect fraud or misuse of our website. If we cancel an order after payment has been taken, we will refund the amount paid.

5. Delivery

Delivery is subject to our Shipping Policy. Any delivery dates or times provided are estimates unless we have expressly agreed otherwise.

6. Returns and refunds

Returns, cancellations and refunds are subject to our Refund & Returns Policy. Nothing in these Terms of Service limits any rights you have under applicable consumer law.

7. Intellectual property

All content on this website, including text, graphics, logos, images and website design, is owned by or licensed to Tanwa Outdoor and may not be copied, reproduced, distributed or used without our prior written permission.

8. Liability

Nothing in these Terms of Service excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Your statutory consumer rights are not affected.

9. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the content, availability, or practices of those third-party websites.

10. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect your personal data.

11. Changes to these terms

We may update these Terms of Service from time to time. The latest version published on our website will apply to future use of the site and future orders.

12. Governing law

These Terms of Service are governed by the laws of England and Wales. If you are a consumer living in another part of the United Kingdom, you may also benefit from any mandatory protections available to you under the laws of that part of the UK.

13. Contact details

If you have any questions about these Terms of Service, please contact:

Tanwa Outdoor
Email: info@tanwaoutdoor.co.uk
Address: 124 City Road, London, England, EC1V 2NX